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Trouble
shooting
PPC6600 User Manual162
Trouble
shooting
PPC6600 User Manual 163
Troubleshooting
If you encounter any problems with your PPC6600, consult the following Trouble Guide.
If you are still having problems after reviewing these, contact Technical Support or your
dealer.
Problem
n My PPC6600 keeps turning
itself off.
n My PPC6600 is not making
any sound.
n My PPC6600 does not
vibrate when the phone rings
or alarms occur.
n Screen freezes or no re-
sponse
n Screen is blank.
Solution
Your PPC6600 is designed by default to turn itself off if
not used for 3 minutes. This period can be set up to 5
minutes. Check the auto-off function on the Advanced
tab on Power setting in Chapter 5.
1 Tap at the right corner of title bar to check the
volume status.
2 Check the settings of Sound and Notications on
the Personal tab by tapping → Settings.
1 Tap in the right corner of title bar to check if the
vibrate function is activated.
2 Check the setting of Sound and Notications on
the Personal tab by tapping → Settings.
3 Check the event note in your Calendar to see if the
Reminder has been activated.
Reset your device. See Reset your PPC6600 and clear
memory section in Appendix.
If your PPC6600 does not respond when you briey
press the Power button, press and hold the button for a
full second. If that does not work :
1 Plug the AC power into the device to charge it.
2 Reset the device. See Reset your PPC6600 and
clear memory section in Appendix.
Operating Problems
- PPC6600 User Manual 3
- ActiveSync 4
- Before getting started 5
- Important Safety Precautions 6
- Contents 10
- Chapter 1 12
- 1.1 Knowing Your Device 13
- 1.2 Battery 15
- Recharging your device 16
- 1.3 Accessories 17
- AC Adapter Converter 18
- USB Sync Cable 18
- Stereo Headset 18
- Chapter 2 20
- 2.1 Starting Up 21
- Today Screen 22
- Knowing your 23
- Navigation Bar 24
- Command Bar 24
- Pop-Up Menus 25
- 2.2 Entering Information 27
- Using Letter Recognizer 29
- Using Block Recognizer 29
- Switching to Transcriber 29
- Using Proles 30
- Editing/Selecting Text 30
- 2.3 Writing on the Screen 31
- Converting writing to text 32
- Getting better recognition : 32
- 2.4 Drawing on the Screen 33
- 2.5 Recording a Message 34
- 2.6 Finding Information 35
- Chapter 3 36
- 3.1 About Your Phone 37
- Indicators 38
- Checking Your Connection 39
- Turning The Phone On and Off 40
- 3.2 Making a Call 41
- Making a call from Contacts: 42
- Tips for Speed Dial Setting 43
- 3.3 Receiving a Call 44
- 3.4 In-Call Options 45
- Making a Note 46
- 3.5 Contacts Information 47
- Call History 48
- Manage Your Call History 48
- 3.7 Secure Your Phone 49
- Locking your phone 50
- Chapter 4 52
- 4.1 Using ActiveSync 53
- Synchronizing 54
- Information 54
- 4.2 Synchronizing Information 55
- Synchronizing Contacts 56
- Synchronizing Tasks 56
- 4.4 ActiveSync Errors 58
- Chapter 5 60
- Personalizing 61
- Chapter 6 74
- 6.1 Calendar: Scheduling 75
- Appointments and Meetings 75
- Send a Meeting Request 76
- Use the Summary Screen 76
- Colleagues 77
- Create or Change a Contact: 78
- Finding a contact: 79
- Beam a contact 79
- Tasks: Keeping a To Do List 80
- Set a reminder for a task 81
- Using the Summary Screen 81
- Beam a Task 81
- Creating a note: 82
- Send a note via e-mail 82
- Beam a Note 83
- Change options 83
- Chapter 7 84
- 7.1 About Connections 85
- 7.2 Connect to the Internet 85
- Set up a WAP gateway 86
- Pocket Internet Explorer 87
- 7.3 Terminal Services Client 88
- Tips and Tricks 89
- 7.4 Bluetooth 90
- Using Bluetooth 91
- Bluetooth Settings 91
- Enabling Bluetooth Services 94
- Service Security Settings 95
- Bluetooth Manager 96
- Bluetooth Connection Wizard 97
- Getting 100
- Connected 100
- My Shortcuts 103
- Active Connections 103
- Chapter 8 104
- Setting up an e-mail service: 105
- Sending and Receiving E-mail 106
- Features 107
- Messaging 107
- 8.2 Messaging 109
- Switching to MSN Messenger: 110
- Setting Up and Signing In 110
- Working with Contacts 111
- Chatting with Contacts 111
- 8.4 Managing Messages and 112
- Chapter 9 114
- 9.1 Pocket Word 115
- Companion 116
- Programs 116
- (Cont’d.) 117
- 9.2 Pocket Excel 118
- About the playlist 120
- Play a le on a network: 120
- 9.4 Pictures 121
- Sorting Pictures 122
- Deleting an Image 122
- Edit Pictures 122
- Set Pictures as Background 123
- Customizing Pictures 123
- Chapter 10 124
- 10.1 Before Using the Camera 125
- 10.2 Camera 126
- Capture button 127
- Capture/Selects 127
- Up and Down Buttons 127
- Left and Right Buttons 127
- Photo Capture Mode 128
- Zooming In/Out 129
- Video Capture Mode 130
- Picture Frame Capture Mode 131
- Tools Menu 132
- - General tab 133
- - Image tab 133
- - Video tab 134
- - Modes tab 135
- 10.3 Album 136
- Using Your 137
- Sending E-mail in Album 138
- Options in Album Settings 138
- Detailed View Mode 140
- Icons on the Toolbar 141
- Images too big for screen 141
- To set as Today Wallpaper: 142
- Default Wallpaper: 142
- Slide Show View 143
- Full Screen View Mode 144
- Appendix 146
- Adding or Removing Programs 147
- Internet: 148
- To remove a program: 148
- Managing Memory 149
- Maintaining 150
- Backing Up Files 151
- Reset the PPC6600 and Clear 152
- To perform a soft reset: 153
- To perform a full reset: 153
- FCC Compliance Statement 154
- Regulatory 155
- TIA Safety information 158
- Specications 161
- Controls and Lights 162
- Connection 162
- Power Supply 162
- Troubleshooting 163
- Trouble 164
- Tapping and Writing Problems 165
- ActiveSync Problems 165
- Connection Problems 166
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